ORDERS & CANCELLATIONS

When your order is ready to be shipped, you will receive a shipment confirmation e-mail.

All sales are final!

Purchases made using PayPal as a payment method are not eligible for exchange and can only be processed as a return.

An agreement for THE OFFICIAL DESERT ROSE ("Seller") to sell goods to you ("Purchaser") is made when we accept your order. The description of goods, price and applicable tax are agreed on between Purchaser and Seller when order is placed. Seller's charge for transport, packaging, freight and/or insurance will be included in the final invoice upon shipment and is to be borne by Purchaser.

Placement of an order is a binding agreement. Once placed, all orders are considered final and may not be changed or cancelled. Seller reserves the right to cancel any order due to unauthorized, altered, or ineligible use of offer or payment and to modify or cancel this promotion due to system error or unforeseen problems.


SHIPPING

SHIPPING CHARGES

ALL SHIPPING CHARGES ARE NON-REFUNDABLE. NO EXCEPTIONS. THE OFFICIAL DESERT ROSE will not replace lost or stolen MERCHANDISE ONCE THERE HAS BEEN CONFORMATION OF DELIVERY. 

TRACKING ORDERS

When your order is ready to be shipped, you will receive a shipment confirmation e-mail.


GIFT CARDS

THE OFFICIAL DESERT ROSE eCards and physical gift cards can be redeemed online. Gift cards cannot be returned or redeemed for cash valUe, reloaded with additional value, resold or transferred for value, except where required by law. Gift cards cannot be used to purchase other gift cards. Promotions and other special offers may not be used to purchase a gift card. No sales tax will be charged on the purchase of a gift card. THE OFFICIAL DESERT ROSE will not replace lost or stolen gift cards without satisfactory proof of purchase.